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For Clinical Leaders, a Focus on Collaboration and Integration

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For Clinical Leaders, a Focus on Collaboration and Integration

January 28, 2019

Lumeon was delighted to attend the NHS Clinical Leaders Network (CLN) National Congress Conference 2019, which was held in Manchester on 23rd January. Lumeon supported the CLN in addressing the challenges of sustaining change in light of some major infrastructure shifts that have occurred over the last five years. These shifts include changes to integration […]

Off the Beaten Pathway: How it All Started

January 21, 2019

By Robbie Hughes, Founder and CEO, Lumeon How it all started… When we started this company, we started it with a very simple aim. Enable our customers to deliver consistently high-quality care at scale. This sounds like a simple, reasonable objective. It turns out that the way in which we went about achieving it was very […]

Putting Enhanced Recovery Protocols into Practice

January 17, 2019

Article originally published at Becker’s Hospital Review  Proper preparation and recovery are cornerstones in the evolution of surgical care. The U.S. healthcare system must improve its approach to enhanced recovery protocols because of the way reimbursement models are shifting. Pay-for-performance drives shared savings and measurably better results. These benefits will be captured only by surgical […]

How can providers align schedules with patients to keep them returning for preventive care?

November 29, 2018

By Rick Halton, VP Product & Marketing, Lumeon • Article originally published at MedCityNews.com Engaging with providers today – even for things like making an appointment – can be cumbersome, and as a result, patients are only likely to engage when they absolutely must. With an industry-wide shift to value-based care models, where both healthcare organizations […]

How can the HealthTech Advisory Board help the NHS?

November 23, 2018

Corrina Kane gives an industry perspective. This week the government announced the first meeting of the newly formed HealthTech Advisory Board. The board is chaired by celebrity doctor/author Ben Goldacre alongside a host of digital health academics, financiers and industry leaders. Reporting directly into the Health Secretary, Matt Hancock, they have the formidable task of advising him […]

5 Hot Topics from MGMA18 Annual Conference

October 18, 2018

By Rick Halton, VP Product & Marketing, Lumeon Earlier this month the Lumeon team attended the Medical Group Management Association’s annual conference in Boston. The event brought together over 3,000 attendees to discuss and gain insight into evolving healthcare issues, a plethora of regulatory and compliance mandates, and best practices across different care models. Amidst a […]

Population Health News Catching up with Robbie Hughes

October 1, 2018

Interview with Robbie Hughes, Founder & CEO, Lumeon – published at Population Health News Population Health News: In what areas do analytics play the most significant role in health care? Robbie Hughes: Health analytics really comes into its own with its production of actionable insight. For example, it is interesting to note the increase of heart […]

Consumerizing the Patient Experience through Personalized Care

September 20, 2018

By Rick Halton, VP Product & Marketing, Lumeon The healthcare sector is faced with a phenomenon that it can no longer ignore if it’s to survive and thrive: the consumerization of the industry. The experiences that consumers have come to expect and demand, like the ease of shopping on Amazon or simplicity of booking a […]

How To Optimize Perioperative Patient Engagement; ERAS® and beyond

September 13, 2018

By Dan Horne, Six Sigma Business Analyst & Nefeli Kritikou, Marketing Manager, Lumeon Engaging with patients and their families is a necessity for clinicians, given its benefits on clinical outcomes and healthcare sustainability. Patient engagement not only raises patients’ satisfaction and psychological well-being but also reduces medical errors and improves overall medical safety. While doctor-patient communication […]

4 Key Steps To Build The New Digital Patient Experience

August 16, 2018

By Rick Halton, VP Product & Marketing, Lumeon As we tour the healthcare providers across the US, we’re clearly seeing a massive shift in mindset from the traditional in-person experience toward a modern, web-based digital experience. Gone are the days when simple, hand-cranked appointment reminders were sufficient. With more than 70 percent of patients now […]

Lumeon was delighted to attend the NHS Clinical Leaders Network (CLN) National Congress Conference 2019, which was held in Manchester on 23^rd January. Lumeon supported the CLN in addressing the challenges of sustaining change in light of some major infrastructure shifts that have occurred over the last five years.

These shifts include changes to integration and reorganisation of services, regulatory re-adjustments, and advances in the application of technology. Regional Sustainability Partnerships (STPs) have emerged, charged with creating local Integrated Care Partnerships (ICPs). Meanwhile, Clinical Commissioning Groups (CCGs) have replaced Primary Care Trusts, and NHS England and NHS Improvement structures have integrated nationally.

The multi-professional group of senior clinicians and leaders who gathered at the conference were instrumental in shaping the new NHS long term plan and will be charged with implementing it. From the wide-ranging discussions that took place there, we gleaned some key takeaways.

• Take collaboration seriously. Working partnerships are critical for sustainability change across the UK healthcare landscape. This is true on are many levels, from the clinical to the structural. For example, it’s essential to understand how Local Authorities and NHS work together, which varies by region.

  “We have to re-imagine how we work together today,” said panelist Jonty Heaversedge, NHS Southwark CCG chair and medical director for primary care and digital transformation at NHS England. “Clinical Leaders need to lead, drive, and motivate new ways of working. It requires time and resource investment in people as well as technology.”

• Be more patient-centric. The system will only sustain improvement if everyone focuses on patient needs. Even the Care Quality Commission now recognises the importance of monitoring and reviewing how patients move through the system of care. Efforts at restructuring, such as merging CCGs, should prioritise better patient care, not just efficiencies.

  “The voice of the patient cannot be heard if clinical leaders are not engaged,” said panelist Dr. JS Bamrah, a consultant psychiatrist at North Manchester general hospital and honorary reader at the University of Manchester. 

• Prioritise integrated models of care. The conference included much discussion of this topic, which is where the previous two takeaways join together with technological advancement to create entirely new avenues and methods for clinical engagement. These care models require total integration of all elements of a patient’s care journey — a challenge within the NHS system and one that requires active engagement by all stakeholders.

  “Integrated working is not sharing a loo on the third floor…We’ve got to build the new ‘clinical place’ and nurture clinical leadership,” said David Sweeney, executive implementation lead at Cheshire and Merseyside Health and Care Partnership.

It is not only essential for clinicians to come together to discuss and plan how to implement the NHS’s priorities, as they did at the 2019 CLN conference. It’s also important that all of those who are party to such conversations celebrate successes and share their progress. Speaking out about the benefits of collaborative, patient-centric approaches that can sustain positive change in healthcare will help the NHS better see how integrated care models bolstered by the right technology are increasingly essential.

“The NHS are still thinking too small a scale and with ideas 20 years behind current state of the art,” says Stephen Hawkins, Lumeon’s director of solution architecture. “They cannot understand that spending on good IT solutions will save them a lot of money, time, and resources, and increase their budget.”

The clinical leaders who gathered together this month are focused on changing that to help bring the NHS into the modern, integrated world of medicine as seamlessly as possible.