BOSTON – November 11, 2021 – Lumeon, the leader in care journey orchestration, today announced it earned Gold in the 2021 eHealthcare Leadership Awards. Out of roughly 1,000 entries, Lumeon’s Remote Home Monitoring solution was recognized in the “Best Business Process Improvement Products” category and determined to be among the best digital healthcare communications products of the year by a panel of expert judges.

Lumeon’s COVID-19 Remote Home Monitoring solution was recognized in part due to its critical role in alleviating pressure on New York City frontline hospital staff during the height of the pandemic. The solution helps hospitals overwhelmed with COVID-19 patients struggling to triage and assess them in-person, particularly during the peak of the pandemic’s surge. The solution offers staff a way to digitally screen and enroll symptomatic patients onto an SMS home monitoring program, keeping patients safe while remotely monitoring their care needs. It will automatically engage, detect and escalate those with worsening respiratory symptoms to clinical teams.

“We are thrilled that Lumeon’s solutions have received this industry honor for serving healthcare providers during the COVID-19 crisis,” said Robbie Hughes, Lumeon founder, and CEO. “We designed the Remote Home Monitoring solution to quickly relieve the burden on clinical staff under the strain of the pandemic, while supporting healthcare leadership’s need to free up nursing capacity. However, the reality is that this is just one of many process automation applications that can help healthcare deal with a national-wide shortage of trained nurses. We’re excited to be recognized by the eHealthcare Leadership Awards and the potential to unlock these benefits for so many more nurses and patients alike.”

Lumeon’s solution is attractive as it addresses any patient without requiring a medical device. It can be initially deployed with no EHR integration in just a few weeks and more deeply integrated over time. Lumeon’s expert services team works with clients to design the Remote Patient Monitoring questions, flow, and escalation rules according to their specific needs based on templated solutions. Read how NYC Health + Hospitals deployed the solution during New York City’s initial surge of COVID-19 cases.

For more information on Lumeon’s COVID-19 Remote Home Monitoring solution, visit:

The eHealthcare Leadership Awards honor the very best websites and digital communications from a broad spectrum of healthcare organizations, from hospitals and health systems to pharmaceutical firms and medical device companies. In 2021, more than 250 organizations received recognition with Platinum, Gold, Silver, and Distinction awards, across 22 different categories.



About Lumeon

The leader in care journey orchestration, Lumeon delivers intelligent automation to transform how care is delivered – improving financial, clinical and human outcomes for health organizations, their care teams, and their patients.

Lumeon’s award-winning technology platform proactively navigates patients along a personalized adaptive care plan, by automating care processes, tasks, and adherence monitoring, providing actionable insights and augmenting care decisions, and coordinating care team communication and action to ensure seamless and predictable care delivery across every care setting.

Partnering with more than 70 innovative health organizations in the U.S. and Europe, Lumeon’s solutions address the needs of hospitals, payers, ambulatory care, and population health, empowering care teams to operate at the top of their license, reducing costs for providers, and creating the coordinated and convenient digital experiences that patients and care teams deserve – ensuring the right care every time for every patient.