This article was originally published in Managed Healthcare Executive. 

Automation of manual tasks

On the cusp of a new year, the healthcare sector will confront three main challenges, including workforce demands, post-COVID economic pressure on all hospitals to reduce costs and to focus technology investments only on solutions delivering ROI, and revenue generation in a tight economic environment. From my perspective, we can no longer add more responsibilities to the plates of doctors, nurses, and care teams already besieged with many manual tasks. As care delivery expands beyond the four walls of a hospital, providers will give serious consideration to automating many of these manual tasks as a means of optimizing a shrinking workforce and maximizing already thin operating margins.

figure imageGreg Miller, chief growth officer, Lumeon