Cindy Gaines, MSN, RN. Chief Clinical Transformation Officer at Lumeon (Boston). In 2021, Ms. Gaines assumed the role of chief clinical transformation officer at Lumeon, believing that the organization’s care orchestration technology had the potential to truly transform healthcare systems and patient care by automating manual tasks. As she leads the company’s team of clinical and operational experts, she is bolstered by her 30-plus years of healthcare experience and knowledge. Ms. Gaines works with clients to optimize the solution’s ability to integrate real-time data, apply clinical knowledge and employ intelligent automation, all with the end result of helping providers give the end patient personalized, quality care.