The digital patient access experience that puts the patient at the center
Lumeon enables next-generation patient access by engaging and coordinating patients and their families along a simple, timely, and convenient digital experience, taking them step-by-step through the process.
We automate and virtualize your patient journey, incorporating ‘self-service’ automated interaction wherever possible, while also coordinating contact center staff resources to respond, follow up, and make decisions in a timely and efficient way.
BECOME THE
REVENUE ENGINE
Recall, re-engage, and nurture
Design and deploy digital patient journeys driven by Lumeon’s pathway engine, to keep patients engaged and build loyalty.
MAKE TEAMS HIGHLY RESPONSIVE
Right task, right person, right time
When required, tasks and decisions are automatically prioritized, escalated, and assigned to the right team member.
TRANSFORM
EXPERIENCE
A joined-up, convenient experience
Proactive navigation connects the care journey, reducing the burden on patients, while self-service capabilities enhance convenience.
Ready to take your patient experience
to a new level?
Navigating the care journey is often confusing and laborious.
Patient engagement tools often fall short of solving the problem. Why? Because they lack the ability to coordinate operational workflow, leaving patients and care teams to fill in the gaps ad-hoc.
Lumeon’s care journey sequences allow providers to create intelligently coordinated, joined-up experiences for patients, access teams, and ambulatory clinical teams. Download the guide to learn how to get started!
Digitize your journey with Lumeon's patient access solutions
PATIENT OUTREACH
INSURANCE & REGISTRATION
APPOINTMENT REMINDERS
SELF-SCHEDULING
RISK ASSESSMENT
CV-19 SYMPTOM CHECK & TESTS
PATIENT INSTRUCTIONS
VIRTUAL CHECK-IN
FOLLOW-UP APPOINTMENTS
