Rapidly communicate COVID-19 test results using automated text messages
With the rising surge in Covid-19 cases and increasing volume of tests, valuable care team resource is being drained by communicating results over the phone.
Lumeon’s COVID-19 test results solution streamlines the communication of positive, negative, and inconclusive test results to patients via automated text messages.
- Rapid communication of results to patients
- Reduce call volumes to alleviate pressure on care teams
- Communication via convenient channels
- Trigger follow-up actions in the patient’s care pathway
Send patients information about how, when, and where to get tested and what to expect.
Request patients text back their date of birth to validate their identity, prior to receiving results.
Covid-19 PCR and antibody tests
Automatically communicate positive, negative, or inconclusive results to patients in English or Spanish.
Transfer to Covid-19 remote home monitoring
Ability to automatically transfer patients who test positive to text-based remote home monitoring, using a pulse oximeter kit or breathing assessment questionnaire.
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